App uninstalled but still posting

Numinous Works's Avatar

Numinous Works

10 Dec, 2014 02:19 PM

Hello Beetailer,

I tried your app and removed it but today the app posted something on my FB
page by itself. Is there anyway I can stop this and remove it completely?

  1. Support Staff 1 Posted by Laura Valverde on 10 Dec, 2014 04:48 PM

    Laura Valverde's Avatar

    Hi!

    Did you create any scheduled "Post in the wall"? Could you tell me what product was posted or what action?

    Best regards,

    Laura

  2. Laura Valverde closed this discussion on 10 Dec, 2014 04:48 PM.

  3. Numinous Works re-opened this discussion on 10 Dec, 2014 04:54 PM

  4. 2 Posted by Numinous Works on 10 Dec, 2014 04:54 PM

    Numinous Works's Avatar

    Hi Laura,

    It was the sales promotion but we didnt scheduled it for today. It started
    a week ago already. It provided a link to a Beetailer page that doesnt
    exists any more. Im pretty sure I didnt create any "post in the wall"
    schedule.

  5. Support Staff 3 Posted by Laura Valverde on 10 Dec, 2014 05:07 PM

    Laura Valverde's Avatar

    Ok, the promotions have 3 scheduled posts, when they start in the middle of the campaign and at the end of it.

    I will look for your post and I will remove it.

    Best regards,

    Laura

  6. Laura Valverde closed this discussion on 10 Dec, 2014 05:07 PM.

  7. Numinous Works re-opened this discussion on 10 Dec, 2014 05:11 PM

  8. 4 Posted by Numinous Works on 10 Dec, 2014 05:11 PM

    Numinous Works's Avatar

    Thank you Laura, have a nice day!

  9. Support Staff 5 Posted by Laura Valverde on 10 Dec, 2014 05:49 PM

    Laura Valverde's Avatar

    Hi!

    We have canceled the promotion, so you should not see more posts related to it.

    If you want to make sure nothing else is posted in your page, you just need to remove the permissions from our app. You can do it from the Facebook profile that granted access to the app to manage the pages. Here you have the link, you just need to search Beetailer and remove the permissions related to your pages managment.

    Have a nice day too!

    Best regards,

    Laura

  10. Laura Valverde closed this discussion on 10 Dec, 2014 05:49 PM.

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